XLibris Publishing rides again

Getting my third novel, “Twisted Key”, published two years ago, was a comedy of errors. I thought I was getting a good deal from them, so I signed on the dotted line. It turned out to be a real disaster. After a bit of negotiating, they sweetened the pot enough that I kept the novel with them instead of throwing away the $1200.00 I’d spent and then putting out another $1200.00 to do it all over with someone else and lose the entire winter selling season.

So, a few days ago I got an email from their “Author Learning Center” telling me that their automatic debit of $149.00 for another year of their web site service for my novel and access to their author learning services had been refused by my account since there was not enough funds to cover the ammount, and that they would try again. I responded to that email by replying that I had never authorized such a debit and that they were to never, ever attempt to take any funds from my account for any reason.

And as a side note, there has not been a single purchase of my novel in paperback from their web site. They put a price of $19.95 on the novel, you see. I retail the novel in paper for $15.00, and the electronic format version (Kindle only) retails for $3.00. They tried to sell a digital version, but since I never authorized XLibris to create such a version I very quickly insisted they destroy that file and never attempt to market it again.

So, back to that attempted debit from my bank account. I got home from a trip this afternoon and checked my account to find that they did, indeed, debit $149.00. It was on hold, so I called the bank and an agent of the bank called the Author Learning Center while I remained on the line. After the XLibris author learning center agent admitted the account had been closed (at first he stated a year ago and then changed that to a few days ago), he said the debit had to go through but they would refund the money in 7 – 10 days.

After he got off the line the nice lady at the bank said if the money did not appear within that time to call them back and they would initiate a fraud claim against XLibris to recover the amount for me.

Do yourself a big favor. If you’re thinking of getting XLibrtis to publish anything for you, think again. I though this whole mess was done and over with a long time ago.

Silly me.


About Gary Showalter

Gary Showalter was born in Honolulu, Hawaii. He lived in Aruba, Florida and the Panama Canal Zone before joining the U.S. Army during the 1960s. Following his discharge from the Army, Mr. Showalter picked cotton in East Texas, baled hay in Ardmore Oklahoma, sold light bulbs in Los Angeles, California, and built cattle pens in Fallon, Nevada (during a blizzard, of course). After settling in Atlanta, Georgia, Mr. Showalter worked as a professional gardener before turning his hand to furniture making. In 1981, he moved to Israel, married, and raised four children while working as a furniture maker, silversmith, goldsmith, and ornamental wood turner. He served in the Israel Defense Forces Reserves for sixteen years, and when not on active duty he worked in government and private security. He has also served in senior management positions in two software development companies in Israel. During his time in Israel, Mr. Showalter published articles dealing with international terror and the Israel-Arab conflict in the Jerusalem Post, Israel national News and several political science web sites. Mr. Showalter returned to the United States in the fall of 2003, to care for an elderly parent. He published his first novel, “The Big Bend”, in the fall of 2008. His second novel, “Hog Valley”, is now in print. Mr. Showalter's third novel, “Twisted Key”, was published in the fall of 2011, and his fourth novel, "Lonesome Cove" is now available in Kindle format and should be published in paper near the end of 2012. He currently lives in Deland, Fl, where he is co-authoring "A Silent Star" with Tony Attanasio. "A Silent Star" is the true tale (though novelized, with names changed for security reasons) about the 4-person covert action team sent into Yemen to capture Osama Bin laden immediately after the bombing of the USS Cole in the Aden harbor in Yemen in October of 2000.
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