More on XLibris Publishing

This is a short post, but important. I got a call a few days ago from a woman in XLibris’ Customer Service Department. She told me she’d been out of town when my first email arrived (two weeks ago) and that work had not moved on it as it should have, for which she apologized. We then discussed my primary issues – cost-per-unit to order copies, missing LLC# and the reduced font size in the body of the text.

She said she’d get back to me Thursday night, but only called today, around 1:15. With an offer I chose not to refuse. An offer good enough for me to agree to. My cost-per-unit is now reduced to less than half of the original, my royalties increased and the LLC# and font size issues will be corrected.

Since it would cost me another $1500.00 to move to another publisher and “Twisted Key” would not be available to purchase for several months, I chose to remain with XLibris Publishing. Right decision, or wrong? Time will tell. But now I know that this company is capable of correcting issues for its authors, and I find that encouraging.

But in all cases, fellow authors, do your homework and research thoroughly before signing anything with anyone. The new deal with XLibris is not ideal, but it is good enough to satisfy me, and keep my novel in their list.

I learned a lot in this ordeal; a lot of stuff I thought I had down pat. Guess I didn’t. But I do now.

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About Gary Showalter

Gary Showalter was born in Honolulu, Hawaii. He lived in Aruba, Florida and the Panama Canal Zone before joining the U.S. Army during the 1960s. Following his discharge from the Army, Mr. Showalter picked cotton in East Texas, baled hay in Ardmore Oklahoma, sold light bulbs in Los Angeles, California, and built cattle pens in Fallon, Nevada (during a blizzard, of course). After settling in Atlanta, Georgia, Mr. Showalter worked as a professional gardener before turning his hand to furniture making. In 1981, he moved to Israel, married, and raised four children while working as a furniture maker, silversmith, goldsmith, and ornamental wood turner. He served in the Israel Defense Forces Reserves for sixteen years, and when not on active duty he worked in government and private security. He has also served in senior management positions in two software development companies in Israel. During his time in Israel, Mr. Showalter published articles dealing with international terror and the Israel-Arab conflict in the Jerusalem Post, Israel national News and several political science web sites. Mr. Showalter returned to the United States in the fall of 2003, to care for an elderly parent. He published his first novel, “The Big Bend”, in the fall of 2008. His second novel, “Hog Valley”, is now in print. Mr. Showalter's third novel, “Twisted Key”, was published in the fall of 2011, and his fourth novel, "Lonesome Cove" is now available in Kindle format and should be published in paper near the end of 2012. He currently lives in Deland, Fl, where he is co-authoring "A Silent Star" with Tony Attanasio. "A Silent Star" is the true tale (though novelized, with names changed for security reasons) about the 4-person covert action team sent into Yemen to capture Osama Bin laden immediately after the bombing of the USS Cole in the Aden harbor in Yemen in October of 2000.
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